About Us

At Bill Nelson Garage Doors, we pride ourselves on being a cornerstone of the garage door service industry in Charleston, West Virginia, since our establishment in 2001. Our journey began with a simple mission: to provide outstanding garage door repair and installation services with an unwavering commitment to excellence. Today, we are proud to continue that tradition by serving residential customers across Charleston and the broader West Virginia area.Our Founding StoryFounded by Bill Nelson, a passionate expert in mechanical solutions and customer service, our company started as a small local operation focused on helping neighbors with their garage door needs. Bill's dedication to quality and reliability quickly garnered a reputation that allowed us to expand our services and team. We have grown significantly over the years, but our core values and dedication to local customers have never wavered.What We Stand For

• Integrity and Trust: We believe that trust is the foundation of our customer relationships. At Bill Nelson Garage Doors, transparency in pricing, honest advice, and ethical service are guaranteed.
• Quality Workmanship: Our technicians are certified, skilled, and continuously trained to stay up-to-date with the latest advancements in garage door technology and techniques.
• Customer Satisfaction: We are committed to exceeding expectations. From the initial call to the final inspection, your satisfaction is our top priority.
• Safety: Ensuring the safety of your family and our staff during and after service is paramount. We adhere to strict safety standards and use only the best materials and tools.
• Community Involvement: As a local business, we are deeply invested in the welfare of our communities. We participate in local events, support other local businesses, and contribute to local charities.

Our ServicesWe offer a comprehensive range of garage door services to meet all your needs:Emergency Garage Door Repair: We are available 24/7 to address any urgent issues, ensuring your home’s safety and accessibility are quickly restored.
Regular Maintenance: Avoid unexpected breakdowns with regular, preventative maintenance.
Installation of New Garage Doors: Upgrade your home’s appearance and functionality with our wide selection of high-quality garage doors.
Custom Solutions: Tailor-made garage doors and configurations to fit unique home architectures and aesthetic preferences.Why Choose Us?Choosing Bill Nelson Garage Doors means opting for a partner who understands the value of your home and the importance of a secure, functional garage door. We leverage our deep local knowledge of Charleston’s climate and architectural styles to provide solutions that are not only practical but also enhance the curb appeal of your home.